Sending a Touch:
Ensure Your Bond Touch bracelet is Ready:
Fully charged
Within 10 ft (3 m) of your phone
Phone’s Bluetooth is enabled and connected to WiFi or cellular network
Bond Touch app is running in the background To ensure seamless operation, the Bond Touch app must remain active in the background. If the app is fully closed, your bracelet will neither send nor receive touches.
Send a Touch:
Double-tap your Bond Touch bracelet to wake it up (it will light up in white).
Tap and hold to send a rhythm or pattern (up to 10 taps). Your Bond Touch bracelet will light up and vibrate as you tap, then it will be sent to your partner’s bracelet. Note: After waking up your Bond Touch, you have 2 seconds to start tapping before it goes back to sleep to save battery. If you reach the 10-tap limit, a blinking white light will appear.
Receiving a Touch:
When your partner sends a touch, it will be received on your bracelet. Ensure you’re connected to the internet and that your bracelet is paired via Bluetooth. To further guarantee proper reception, confirm that Low Power Mode is disabled, Do Not Disturb settings within the app allow notifications, and Background App Refresh is enabled for the Bond Touch app.
Troubleshooting
If you face issues with receiving touches, open the Bond Touch app settings and ensure all required settings are correctly configured. Complete the "Learn how to send touches" tutorial in the app, and use the "Test my bond" feature for diagnostics. If problems persist, contact Bond Touch support for advanced troubleshooting.
Tracking Your Touches:
On the app’s Home screen, you can check if your touch was successfully delivered or received.
The last sent and received touches are shown at the bottom of the Bond Touch dashboard.
For an expanded touch history, head to Private Space by tapping the Private Space icon in the top right corner. Your touch history will appear along with other content shared with your partner.
Tips for the Best Bond Touch Experience
Ensure the app remains active in the background and all required settings, such as Background App Refresh, are enabled.
Regularly use the app’s tutorials for best practices.
Verify your bracelet is fully charged and within range of your smartphone.