Changing the shipping address of your order can only be done before it has been shipped, which usually happens in less than 24 hours. That’s why we ask you to always check your shipping address carefully before completing your order! Once your order has left our warehouse, there's nothing we can do about incorrect or old addresses.

To change your shipping address, get in touch with us on the Website Chat with your order number (you’ll find that in your email) and the new address you'd like to change to.

We’d like you to understand that we can’t take responsibility for incorrect shipping information added to your order. So any shipping costs applied may not be refunded.

To learn more about our Terms of Sales, please check this article.

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