If after the update you experience Bond-Touch disconnection issue, you should not close the application on the background and reopen.

Instead, when the app is open you should only click over the button to Retry in order to reconnect again. Your Bond will reconnect by it self!

If this doesn’t work and the reconnection is not successful, you should, close the app, open back again, go to the app Settings and select Disconnect this Bond Touch.
After you just need to connect it back again the same way you did it when you receive your Bond Touch at home.

If the issue persists, please let us know by going to the app settings, and reaching us by the option for “Report a problem”

We are here to support you!

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