Bond Touch Bracelet

Questions regarding your Bond Touch Bracelet

39 articles in this collection
Written by Barbara

Quick Start Guide

The first steps to set up your Bond Touch.

Written by Barbara
Updated over a week ago

Customer Support Business Hours

Written by Barbara
Updated over a week ago

Frequently asked questions

What is a Bond Touch Bracelet and what does it do?

Written by Barbara
Updated over a week ago

What can the Bond Touch App do?

A brief overview about everything that our app can do!

Written by Barbara
Updated over a week ago

Do I need a smartphone to use Bond Touch?

Written by Barbara
Updated over a week ago

Is Bond Touch waterproof?

Written by Barbara
Updated over a week ago

Can I pair with more than 2 people?

Written by Barbara
Updated over a week ago

Mobile system requirements

Everything your smartphone needs to be able to run the Bond Touch app and stay connected to your module

Written by Barbara
Updated over a week ago

Battery & Charging

Information regarding Bond Touch's battery and how to charge it.

Written by Barbara
Updated over a week ago

Pairing with my Bond Touch

Here's how you pair with your Bond Touch, depending on your phone's operating system.

Written by Barbara
Updated over a week ago

Private Space

Learn more about how to use the Private Space feature

Written by Barbara
Updated over a week ago

Sending and receiving a touch

How to send or receive a touch message.

Written by Barbara
Updated over a week ago

Change Celsius to Fahrenheit on Over the App

Written by Barbara
Updated over a week ago

Cannot receive confirmation code

Are you having trouble getting your code via text message or receiving a “Quota is exceeded message”? Here's what may be causing the problem

Written by Barbara
Updated over a week ago

Technical

Disconnecting from my Bond Touch

Here's how you disconnect from your Bond Touch, depending on your phone's operating system.

Written by Barbara
Updated over a week ago

Logging out of Bond Touch

Written by Barbara
Updated over a week ago

My Bond Touch doesn't charge.

Is your module having problems charging? Here’s what you need to know.

Written by Barbara
Updated over a week ago

Updates

A bit of information regarding app and firmware updates.

Written by Barbara
Updated over a week ago

How to update my Bond Touch's firmware

Here's how easy it is to complete the occasional firmware update.

Written by Barbara
Updated over a week ago

Unbond from my partner

Written by Barbara
Updated over a week ago

My Bond Touch is not connecting

Having connection problems with your module? Here's what you need to know.

Written by Barbara
Updated over a week ago

I'm not receiving/sending my partner's touches - Android

Here's a few easy fixes in case you're having trouble receiving touch messages on Android devices.

Written by Barbara
Updated over a week ago

I'm not receiving/sending my partner's touches - iOS

Here's a few easy fixes in case you're having trouble receiving touch messages on iOS devices.

Written by Barbara
Updated over a week ago

What happens if I change my phone number?

Written by Barbara
Updated over a week ago

What happens if I lose internet connection while sending a touch?

Written by Barbara
Updated over a week ago

What happens if I lose my Bluetooth connection while sending a touch?

Written by Barbara
Updated over a week ago

Incompatible smartphone models

Here’s a list of smartphone models currently incompatible with Bond Touch.

Written by Barbara
Updated over a week ago

Connection & Range

What connectivity methods are required and how far is the bracelet's connectivity range.

Written by Barbara
Updated over a week ago

Testing my bracelet

Here's a few ways to test your bracelete on the Bond Touch app.

Written by Barbara
Updated over a week ago

Edit my profile

Written by Barbara
Updated over a week ago

Next Encounter Date

Written by Barbara
Updated over a week ago

Share personal data feature

Want to share your weather and location with your partner? Here's a bit of information on how this feature works!

Written by Barbara
Updated over a week ago

Do Not Disturb

Written by Barbara
Updated over a week ago

Battery Alert Guide

Learn what Bond Touch's different coloured lights mean.

Written by Barbara
Updated over a week ago

Available languages for the Bond Touch app

Written by Barbara
Updated over a week ago

Bond Touch App Glossary

Here's a quick article to go through the meaning of a few icons or other visual elements of our app

Written by Barbara
Updated over a week ago

Replacements

If an item needs to be replaced, what do you need to know

Written by Barbara
Updated this week

Care

Product Details

Get to know the physical details of your Bond Touch module.

Written by Barbara
Updated over a week ago

How to Care for Your Bond Touch

Written by Barbara
Updated over a week ago