Troubleshooting

Got technical difficulties? Here's a couple of easy fixes.

8 articles in this collection
Written by Barbara

My Bond Touch doesn't charge.

What to do when your module shows problems when attempting to charge.

Written by Barbara
Updated this week

My Bond Touch is not connecting

Having connection problems with your module? Here's a bit of info.

Written by Barbara
Updated this week

I can't send touch messages.

Are you unable to send touches? Here's a couple of things you can check.

Written by Barbara
Updated this week

I'm not receiving my partner's touch messages.

Are you not getting your partner's touches? Here's a couple of things you can check.

Written by Barbara
Updated this week

I can't receive my confirmation code

Problems receiving your short code text message to authenticate your profile? Here's what may be causing the problem.

Written by Barbara
Updated this week

What happens if I change my phone number?

Written by Barbara
Updated over a week ago

What happens if I lose my bluetooth connection while sending a touch?

Written by Barbara
Updated over a week ago

What happens if I lose internet connection while sending a touch?

Written by Barbara
Updated over a week ago