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Troubleshooting
Troubleshooting
Got technical difficulties? Here's a couple of easy fixes.
8 articles in this collection
Written by
Simon Tadeu
and
Barbara
I'm not receiving/sending my partner's touches - Android
Here's a few easy fixes in case you're having trouble receiving touch messages on Android devices.
Written by
Simon Tadeu
Updated over a week ago
I'm not receiving/sending my partner's touches - iOS
Here's a few easy fixes in case you're having trouble receiving touch messages on iOS devices.
Written by
Simon Tadeu
Updated over a week ago
My Bond Touch doesn't charge.
Is your module having problems charging? Here’s what you need to know.
Written by
Barbara
Updated over a week ago
My Bond Touch is not connecting
Having connection problems with your module? Here's what you need to know.
Written by
Barbara
Updated over a week ago
I can't receive my confirmation code
Are you having trouble getting your code via text message to authenticate your profile? Here's what may be causing the problem.
Written by
Barbara
Updated over a week ago
What happens if I change my phone number?
Written by
Barbara
Updated over a week ago
What happens if I lose my Bluetooth connection while sending a touch?
Written by
Barbara
Updated over a week ago
What happens if I lose internet connection while sending a touch?
Written by
Barbara
Updated over a week ago