# Bond Touch Help Center

> Welcome to Bond-Touch Help page!

## Bond Touch Mini 

- [Bond Touch Mini Pre-Sale](http://help.bond-touch.com/en/articles/13397225-bond-touch-mini-pre-sale.md): Bond Touch Mini is here — our smallest, most discreet bracelet yet.
- [Quick Start](http://help.bond-touch.com/en/articles/13370868-quick-start.md)

## Bond Touch 4

- [Quick Start Guide](http://help.bond-touch.com/en/articles/9974115-quick-start-guide.md): The first steps to set up your Bond Touch 4

## Bond Heart Necklace

- [What is the Bond Heart?](http://help.bond-touch.com/en/articles/6328027-what-is-the-bond-heart.md)
- [How does Bond Heart work?](http://help.bond-touch.com/en/articles/6340462-how-does-bond-heart-work.md)
- [How do I record a heartbeat?](http://help.bond-touch.com/en/articles/6340725-how-do-i-record-a-heartbeat.md)
- [Can I use my other dock chargers to charge the Bond Heart?](http://help.bond-touch.com/en/articles/9189072-can-i-use-my-other-dock-chargers-to-charge-the-bond-heart.md)
- [I bought a Bond Heart for myself. How do I request the heartbeat of my loved one?](http://help.bond-touch.com/en/articles/9189090-i-bought-a-bond-heart-for-myself-how-do-i-request-the-heartbeat-of-my-loved-one.md)
- [How do I feel a heartbeat on the Bond Heart?](http://help.bond-touch.com/en/articles/6340767-how-do-i-feel-a-heartbeat-on-the-bond-heart.md)
- [Do I need an Internet connection for it to work?](http://help.bond-touch.com/en/articles/9189106-do-i-need-an-internet-connection-for-it-to-work.md)
- [How many pendants come in the box? How many pendants do I need?](http://help.bond-touch.com/en/articles/6328032-how-many-pendants-come-in-the-box-how-many-pendants-do-i-need.md): How many pendants do I need?
- [Can I record the heartbeats of multiple people?](http://help.bond-touch.com/en/articles/6340774-can-i-record-the-heartbeats-of-multiple-people.md)
- [Can I connect Bond Heart with my Bond Touch Bracelet?](http://help.bond-touch.com/en/articles/6340778-can-i-connect-bond-heart-with-my-bond-touch-bracelet.md)
- [I bought a Bond Heart for another person.](http://help.bond-touch.com/en/articles/6340730-i-bought-a-bond-heart-for-another-person.md): How do I share my heartbeat with my loved one?
- [Charging the Bond Heart!](http://help.bond-touch.com/en/articles/7446826-charging-the-bond-heart.md)
- [How to Feel a Heartbeat?](http://help.bond-touch.com/en/articles/7440463-how-to-feel-a-heartbeat.md)
- [How to Wake up your Heart!](http://help.bond-touch.com/en/articles/7263373-how-to-wake-up-your-heart.md): Unable to wake the Heart?
- [Changing Heartbeats](http://help.bond-touch.com/en/articles/9189123-changing-heartbeats.md)
- [Product Details](http://help.bond-touch.com/en/articles/9974149-product-details.md)
- [How to take care of the Bond Heart?](http://help.bond-touch.com/en/articles/6328029-how-to-take-care-of-the-bond-heart.md)

## Presence +

- [What is Presence +?](http://help.bond-touch.com/en/articles/14655431-what-is-presence.md): Presence + is an optional Bond Touch feature that lets you and your partner share your real-time location with each other
- [How to set up Presence +](http://help.bond-touch.com/en/articles/14655441-how-to-set-up-presence.md): A step-by-step guide to enabling Presence + and starting location sharing with your partner in the Bond Touch app.
- [Presence + – Minimum requirements](http://help.bond-touch.com/en/articles/14655509-presence-minimum-requirements.md): The minimum device and software requirements needed to use the Presence +
- [Why can't my partner access Presence +?](http://help.bond-touch.com/en/articles/14655720-why-can-t-my-partner-access-presence.md): Presence + is available on both iOS and Android
- [How location sharing works in Presence +](http://help.bond-touch.com/en/articles/14655446-how-location-sharing-works-in-presence.md): Understand what Presence + shares, how it works, and who controls location sharing in the Bond Touch app.
- [Saved Places and arrival notifications in Presence +](http://help.bond-touch.com/en/articles/14655456-saved-places-and-arrival-notifications-in-presence.md): Learn how to create Saved Places in Presence + and how arrival notifications work in the Bond Touch app.
- [Presence + subscription – What you need to know](http://help.bond-touch.com/en/articles/14656859-presence-subscription-what-you-need-to-know.md): Presence + requires an active subscription to use. Here’s everything you need to know about how it works.
- [Saved Places in Presence + – How they work](http://help.bond-touch.com/en/articles/14656857-saved-places-in-presence-how-they-work.md): Everything you need to know about creating, editing, and managing Saved Places in Presence +

## Shipping

- [How do I change my shipping address?](http://help.bond-touch.com/en/articles/2189620-how-do-i-change-my-shipping-address.md)
- [Can I ship to 2 different addresses?](http://help.bond-touch.com/en/articles/2794967-can-i-ship-to-2-different-addresses.md)
- [Shipping Times](http://help.bond-touch.com/en/articles/2271364-shipping-times.md)
- [My country is not on your list of countries you deliver to.](http://help.bond-touch.com/en/articles/2194791-my-country-is-not-on-your-list-of-countries-you-deliver-to.md): Do you want to ship our products to countries outside of our list of shipping locations? Here’s what you need to know.
- [Do you have expedited delivery service?](http://help.bond-touch.com/en/articles/2794971-do-you-have-expedited-delivery-service.md)
- [Shipping costs](http://help.bond-touch.com/en/articles/2794955-shipping-costs.md)
- [Where do you ship from?](http://help.bond-touch.com/en/articles/2794943-where-do-you-ship-from.md)
- [Taxes and Duties](http://help.bond-touch.com/en/articles/3839368-taxes-and-duties.md): What to expect
- [My parcel has been returned to the sender](http://help.bond-touch.com/en/articles/14892661-my-parcel-has-been-returned-to-the-sender.md): If your parcel has been returned to the sender, here's what happens next and how to get it redelivered.

## Orders and Payments

- [What Payment Methods Does Bond Touch Accept?](http://help.bond-touch.com/en/articles/14595284-what-payment-methods-does-bond-touch-accept.md): At Bond Touch, we want your checkout experience to be as smooth as possible. Below you'll find all the payment methods currently available when shopping on bond-touch.com.
- [Can I Apply a Discount Code After I've Already Checked Out?](http://help.bond-touch.com/en/articles/15871445-can-i-apply-a-discount-code-after-i-ve-already-checked-out.md): What to do if you missed applying a discount code at checkout.
- [How to Cancel an Order](http://help.bond-touch.com/en/articles/3296317-how-to-cancel-an-order.md)
- [Refund Requests](http://help.bond-touch.com/en/articles/2190017-refund-requests.md)
- [Supporting Ukraine](http://help.bond-touch.com/en/articles/6044247-supporting-ukraine.md)
- [Our Prices Are Changing](http://help.bond-touch.com/en/articles/6087838-our-prices-are-changing.md)

## Legal

- [How can I verify that I’m buying from Bond Touch and avoid fake websites or accounts?](http://help.bond-touch.com/en/articles/13367487-how-can-i-verify-that-i-m-buying-from-bond-touch-and-avoid-fake-websites-or-accounts.md)
- [Warranty and Returns](http://help.bond-touch.com/en/articles/2190345-warranty-and-returns.md)
- [Privacy Policy](http://help.bond-touch.com/en/articles/2184322-privacy-policy.md): BOND TOUCH | PRIVACY POLICY | APRIL 5th, 2026
- [Terms of Service](http://help.bond-touch.com/en/articles/2184343-terms-of-service.md): BOND TOUCH | TERMS OF SERVICE | OCTOBER 24, 2017
- [Terms of Sale](http://help.bond-touch.com/en/articles/2184363-terms-of-sale.md): BOND TOUCH | TERMS OF SALE | MARCH 5, 2020
- [Information Manual Bond Touch](http://help.bond-touch.com/en/articles/2184393-information-manual-bond-touch.md): The usual information provided in the Bond Touch Manual