Bond Heart allows you to record a heartbeat through the Bond Touch app using your smartphone’s camera. To record a heartbeat using the Bond Touch app, log into your account, place your finger or another body part, such as the wrist or palm, firmly against your smartphone camera, ensuring adequate lighting and clear access to the skin. Adjust positioning if necessary to optimize detection.
Once it’s covered by your finger, the camera will detect the pattern of your heartbeat by capturing the color variations on the surface of your skin caused by the blood flow from your heart. For better results, ensure the camera is steady, the area is well-lit, and experiment with body parts such as the wrist or palm to find optimal blood flow visibility.
When the heartbeat is recorded, you can easily upload it to your smart necklace via Bluetooth by firmly pressing the front light of the Heart and tapping it.
Troubleshooting Common Issues with the Bond Heart Device
If you're having trouble recording or sharing heartbeats:
Troubleshooting App and Recording Issues
Ensure proper lighting to allow the camera to detect blood flow accurately.
Minimize movement to keep the device steady while recording.
Experiment with different placements like the palm or wrist for better contact.
Update your Bond Touch app to the latest version for full functionality.### Troubleshooting Charging Issues
Ensure Proper Connection: Connect the Bond Heart directly to a wall power socket using the provided charger. If the charger did not come with a power cord, ensure you are using a compatible one.
Charge for an Extended Period: If the device is completely drained, it may take longer to show signs of charging. Leave it connected to the power socket overnight and check again.
Check for Defective Components: If the device still does not charge or continues to blink red after extended charging, the charger or device may be defective. In such cases, check your warranty status for a possible replacement.### Waking and Pairing the Device
Waking the Device:
Hold the Bond Heart while touching both surfaces simultaneously.
Tap the Heart to wake it up. The device will vibrate briefly and show a blinking white light to indicate it is awake.
Waking the device is only necessary during setup, when wearing a new heartbeat, or when checking the battery.
Pairing the Device:
When the Bond Heart shows a white light, it is ready to pair. A red light indicates the pairing period has ended.
During the setup phase in the app, ensure the Bond Heart remains awake by pressing the middle of the device with one hand and gently tapping it with the other until it flashes.### Understanding Device Indicators
White Light: Indicates the device is ready to pair.
Red Light: Signals that the pairing period has ended.
Blinking Red While Charging: If the device blinks red instead of white while charging, it may require extended charging time or replacement if the issue persists.### Warranty and Replacement Information If your Bond Heart does not wake up, charge, or function as expected after following the troubleshooting steps, it may require replacement. To proceed:
Check Warranty Status: Verify your order number to determine if the device is still under warranty.
Prepare for Replacement: Provide your order number and current delivery address to the support team for further assistance.
Whenever you want to feel the heartbeat , press the front of the Heart, after a few seconds it will start vibrating, mimicking the heartbeat you're wearing. When you no longer want to feel the heartbeat, simply let it go, and it will stop reproducing the heartbeat.
If you want to use the heartbeat of a loved one who is not nearby, don't worry!
They can still record and send their heartbeat to you by using the Bond Touch app. Once recorded, they can save the heartbeat in their app account and use the sharing feature to send it directly. Ensure both users have active accounts for seamless sharing.
They can log in and use the library to: record, share, request, and receive heartbeats directly within the app.