Your Bond Heart needs to be charged from time to time, even though its battery can last up to 15 days. If you're having trouble charging your Bond Heart, first check that you're following all the steps below.
How to Charge Your Heart
Set up the charger
Connect the charging dock to the USB-C cable that came with it.
Make sure you're using the original charging accessories for the best performance.
Position your Heart correctly
Unlike some other devices, Bond Heart is not magnetic—it secures to the dock using grooves.
Place your Heart on the dock with the light indicator facing up. If it’s upside down, it won’t charge.
Check the charging indicator
When charging correctly, your Bond Heart will show a blinking red light.
Once fully charged, the light will turn solid green.
Recharging after it's fully charged
If you place your Heart back on the dock after it’s fully charged, it may blink red for a few minutes—this is normal! It’s just recalibrating.
Pro Tip: Turn Your Box into a Charging Station!
Don’t throw away your Bond Heart box—you can turn it into a charging station! Here’s how:
Place the charging dock on the charging tray inside the box.
Find the perforated line at the back of the box and poke it to create a hole for the USB-C cable.
Connect the dock and cable, and you’re all set!
Following these steps should help ensure your Bond Heart charges correctly. If you're still having trouble, let us know—we’re happy to help!
