If you order one of our products, here’s how long it normally takes to deliver them to the areas that we’re shipping to:
General Shipping Process
Order Processing: Orders typically take 1-2 business days to process after payment confirmation.
Shipping Notification: Once processed, orders are shipped. You will receive a shipment confirmation email with tracking details.
Shipping Upgrade Limitation: Unfortunately, shipping cannot be upgraded once an order is placed. For faster delivery, consider canceling your existing order and placing a new one with expedited shipping, or sourcing items from alternative reliable retailers that provide quicker delivery.
North America
USA |
Standard - 2-5business days |
Canada - Standard Shipping
1-2 business days | 3-6 business days | 6-13 business days |
Ontario and Quebec | Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Nunavut, Prince Edward Island e Saskatchewan | Newfoundland and Labrador, Northwest Territories e Yukon Territory |
Canada - Express Shipping
1-2 Business day |
All Regions |
Europe - Standard Shipping
1-3 business days | 3-5 business days | 5-6 business days | 6-8 business days |
Germany Netherlands United Kingdom | Croatia Czechia Denmark France Poland Spain Estonia Lithuania Austria
| Finland Ireland Italy Romania Slovakia Slovenia Sweden Latvia
| Bulgaria Greece Hungary Portugal
|
Europe - Express Shipping
1-2 Business day |
All Regions |
Oceania
Australia - Standard Shipping
1-3 business days | 3-6 business days | 6-13 business days |
Victoria | Australian Capital Territory, New South Wales, Queensland, South Australia, Tasmania | Northern Territory Western Australia |
New Zealand |
Standard 7 - 13 business days |
Shipping Information for Alaska, Hawaii, Puerto Rico, APO, and FPO
We understand shipping to locations like Alaska, Hawaii, Puerto Rico, APO, and FPO comes with unique considerations, and we're committed to getting your items to you as smoothly as possible.
Shipping Fees
Orders up to $51.74: $4.99 shipping fee
Orders $51.75 and above: Free Shipping
Estimated Delivery Times
The timelines below reflect expected delivery times after your order has shipped. While we aim to provide accurate estimates, actual delivery times may vary depending on our shipping partners. Some packages may arrive earlier than expected, while others may need a bit more time to be delivered.
Expedited orders are prepared for shipment within 48 hours of placement, excluding weekends and public holidays. It’s best to check the estimated delivery timeline provided during checkout for the most accurate expectations.
Once your order has been processed and shipped, you’ll receive an email with your tracking number so you can monitor its journey in real-time. In case of delays, Bond Touch will notify you via email with updated shipping and expected arrival details. Please reach out to customer service if you have any concerns about your order status.
Tracking information will be sent once the package ships, allowing real-time monitoring of your package's progress. Updates will help keep you informed about its journey and estimated arrival.
Important Shipping Details
Orders may take up to one business day to leave our warehouse.
We ship Monday through Friday (business days only).
Orders placed on weekends (placed Friday) will typically be processed the following Monday.
To ensure faster delivery, we strongly recommend avoiding PO Box addresses whenever possible.
Expedited Order Notice: Orders placed on Fridays or before public holidays may face delays in processing until regular operations resume, as weekends and public holidays are excluded from processing times.
Need Assistance?
If you have any questions, feel free to reach out to us:
Chat: Click the chat icon in the bottom right corner of our website for instant assistance.
Email: [email protected]
Please note: Our chat bot is available 24/7 and can help with many common issues right away but our support team's hours are Monday to Friday, 10 AM – 7 PM GMT.