If your Bond Touch More isn’t charging:

The magnetic docking makes charging easier and more convenient!

Please check

  • Make sure your charger correctly plugged

  • Check for damage on your charger.

  • The pins are linking over the dock

Do a 1st full charge of your item for at least 4 to 5 hours before using it!

This might sound obvious, but we need to make sure if the problem is a faulty Bond Touch or just a faulty charging cable. If either your module or charging cable shows signs of being faulty due to a factory defect, we'll replace it, no sweat: it’s all covered by our Warranty Return policy.

And if the charger was damaged and not defected, you can always order a new one.

Hope this helps! If you have any other questions, get in touch with us.

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