If your Bond Touch More isn’t charging:
The magnetic docking makes charging easier and more convenient!
Please check
Make sure your charger correctly plugged
Check for damage on your charger.
The pins are linking over the dock
Do a 1st full charge of your item for at least 4 to 5 hours before using it!
This might sound obvious, but we need to make sure if the problem is a faulty Bond Touch or just a faulty charging cable. If either your module or charging cable shows signs of being faulty due to a factory defect, we'll replace it, no sweat: it’s all covered by our Warranty Return policy.
And if the charger was damaged and not defected, you can always order a new one.
Hope this helps! If you have any other questions, get in touch with us.