If you wish to request a refund regarding the Bond Touch Lite you need to follow the instructions below: If you have been charged unexpectedly for a subscription, such as after canceling during a free trial or without receiving the promised free trial period, additional steps may apply.
Visit the Apple Refund Platform: Go to reportaproblem.apple.com.
Sign In with Your Apple ID: Log in using the Apple ID associated with the purchase.
Locate the Relevant Purchase: Navigate to the subscription that was charged.
Report an Issue and Request a Refund: Follow the on-screen prompts to report your issue and submit a refund request.
Common Refund Scenarios and Troubleshooting
Scenario 1: Charged After Canceling During a Trial Period
If you canceled your 7-day free trial before it ended but were still charged:
Request a refund directly through Apple's platform using the steps outlined above.
If your refund request was denied, review any explanation provided by Apple, as this may assist in resolving the issue or filing an appeal.
Scenario 2: Charged Without Receiving a Trial Period
If you were charged for a 1-month subscription without receiving the advertised free trial:
Use the same refund process via reportaproblem.apple.com.
Clearly indicate in your refund request that the 7-day free trial was not granted as promised.
For more information check the link from the Apple Store
Additional Tips
Ensure that your Apple ID is correctly associated with the purchase in question.
If Apple denies your refund request, consider contacting Apple Support directly for further assistance.
Regularly monitor your subscription status to prevent unexpected charges.