Starting from version 4.1.0 (iOS) / 5.0.0 (Android) of the Bond Touch app, you can go to Settings → My Bond Touch bracelet → Learn how to send touches to access the tutorial section.
This section allows you to learn how your bracelet works, practice sending and receiving touches, and even test your Bond Touch to make sure it's functioning properly if you suspect a technical issue.
To get started, ensure that:
Your phone is connected to the Internet (Wi-Fi or cellular network).
Bluetooth is enabled on your phone.
Battery-saving features like Low Power Mode or Do Not Disturb are disabled.
Your Bond Touch is charged.
Your Bond Touch and phone are within 10 ft (3 m) of each other.
Your Bond Touch is synced with your phone.
Once everything is set, head over to Settings > My Bond Touch bracelet > Learn how to send touches to go through the Touches 101 tutorial. This will help you get familiar with sending touches and test your bracelet.
If you've checked all the above and are still having issues, just reach out to us. The quickest way is by going to the app settings and selecting “Report a problem.”
We’re always here to help!