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Quick Start Guide

Welcome to Bond Heart! Record the heartbeats of the people you love, keep them in your library, and feel them on your necklace whenever you want.

You can start collecting heartbeats right away, even before your Bond Heart arrives.

Step 1: Download the app and create your profile

Search “Bond Touch” in the App Store or Google Play Store.You can look around the app before creating an account.

When you’re ready, tap “Get started” and choose how to sign in:

  • Email: we’ll send you a verification code.

  • Google: sign in with your Google account.

  • Apple: sign in with your Apple ID.

Then add your date of birth (You need to be at least 13 (in the US) or 16 (everywhere else) to use Bond Touch without parental consent. If you’re younger, we’ll send a consent form to your parent or guardian).

Finally, pick a username and a profile picture.

Step 2: Select Bond Heart

Choose Bond Heart as your product and follow the steps in the app. Once ready, follow the app's instructions to record and save a heartbeat.

For more infos, check the **How to Record a Heartbeat** article.

Every heartbeat you record or receive is saved in your heart library, ready for when your necklace arrives.

Request a loved one’s heartbeat: send a request to their email. They’ll get a notification in the app, or an email with instructions to download it. Once they record and send their heartbeat, it appears in your library. More about requesting

Gifting a Bond Heart? Record your own heartbeat and share it with their email. It’ll be waiting in their library when they open their gift. More about gifting

Step 3: When your necklace arrives, charge it and pair it.

Charging it: Connect the charging dock to the USB-C cable, then place your Heart on the dock with the light facing up. It isn’t magnetic: it sits in the grooves of the dock. The light blinks red while charging and turns solid green when it’s full. A full charge lasts up to 15 days. More about charging

Pairing it: In the app, follow the steps to connect your necklace. When the app asks, wake your Heart up: hold it so you’re touching both sides, then tap it. It will vibrate briefly and blink white, which means it’s ready to pair.

Keep it awake until pairing is done by pressing the middle with one hand and gently tapping it with the other. If the light turns red, the pairing window has ended: just wake it up again and retry.

Step 4: Wear a heartbeat and feel it

Choose a heartbeat from your library and tap “Wear. Your Bond Heart holds one heartbeat at a time, and you can switch to another from your library whenever you like.

To feel it, press the front of your Heart. After a few seconds, it starts beating. Let go whenever you want it to stop.

Still have questions? Message us in the chat, we’re happy to help!

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