When we release a new firmware or app update, you will receive a notification on your phone. You just have to tap it and the updates will be installed automatically.

We highly recommend installing all updates. Without updating the firmware or the app on time, you might not be able to use Bond Touch properly. If you dismiss an update accidentally, you can always find Bond Touch app on App Store or Play Store, and install the update from there.

Please note that firmware updates are quite demanding on the battery - we recommend that you charge Bond Touch before updating (you need at least 25% battery) or while the update is in progress. Please keep in mind that issues in firmware update installation may be due to incompatible smartphone models. 

If you are having problems installing your firmware, If the issue persists, please let us know by going to the app settings, and reaching us by the option for “Report a problem”

We are here to support you!

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