When your Bond Touch is charging, it will display a blinking white light. A fully charged battery would show a static white light on your module.
You can also see the charging status on your app by going to Menu > My Bond Touch or through the battery indicator while on the home screen.
If your Bond Touch is not charging:
- Make sure your charger is well plugged on the USB port and on the module
- Check for any damage on your charger.
This way we're able to verify if the problem resides in a faulty module or a faulty charging cable. Should your module or charging cable show signs of being faulty due to a factory defect, we'll send you a replacement under our Warranty Return policy.
If you have any further questions, feel free to chat with us!