When your Bond Touch is charging, it will display a blinking white light. A fully charged battery would show a static white light on your module.

You can also see the charging status on your app by going to Menu > My Bond Touch or through the battery indicator while on the home screen.  

If your Bond Touch is not charging:

  • Make sure your charger is well plugged on the USB port and on the module
  • Check for any damage on your charger. 

This way we're able to verify if the problem resides in a faulty module or a faulty charging cable. Should your module or charging cable show signs of being faulty due to a factory defect, we'll send you a replacement under our Warranty Return policy.

If you have any further questions, feel free to chat with us!

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